Refund Policy

1. Unused balance

If you topped up your balance and have not spent the funds, we will refund them on request within 14 days of the top-up. You can request a refund of the full top-up or of its unused part.

2. Funds already spent on services

Funds charged for launched promotion cascades, checks and other services already performed are non-refundable: work starts immediately after launch, and the publication costs have already been incurred.

If a platform removes an article we placed, we replace it free of charge with a publication on another platform.

3. Pro subscription

You can cancel your Pro subscription at any time by turning off auto-renewal in the Pro settings. Pro features remain available until the end of the paid period.

A refund for the current subscription period is available on request within 14 days of payment, provided you have not used Pro features during that period.

4. Bonus credits

Bonus credits (welcome bonuses, cashback, promotional credits) are not payments and cannot be withdrawn or refunded.

5. How to request a refund

Contact support at [email protected] or via the contact page. Please include your account email, the payment date and the payment method.

We respond to refund requests within 3 business days.

Refunds are made to the original payment method where possible. If that is not possible, we will agree on another method with you.

6. Exceptions

If an account is suspended for violating the Terms of Service (for example, promoting prohibited content), no refund is made, as stated in the Terms.

Seller: FOP Krykun Oleksandr Mykolaiovych, Kyiv, Ukraine. Email: [email protected].