E-E-A-T: experience, expertise, authority, trustworthiness
E-E-A-T — four criteria by which Google assessors evaluate the quality of content: experience, expertise, authority, and trustworthiness. This is not a ranking formula or a number in the interface, but a framework described in the guidelines for evaluators.
What lies behind the letters
| Criterion | Question it answers |
|---|---|
| Experience | Did the author do this themselves or are they recounting? |
| Expertise | Do they understand the topic at a professional level? |
| Authority | Is this recognized by others? |
| Trustworthiness | Can the site be trusted: contacts, transparency, security |
Why this is especially important in certain niches
For topics affecting health, money, and safety, the bar is higher: the cost of error is significant. For other niches, the requirements are softer, but the principle remains the same — the material must be written by someone knowledgeable in the field.
What can be done
- Sign materials with real authors and indicate their experience.
- Provide original data and examples instead of recounting others' articles.
- Reference primary sources where facts are asserted.
- Keep company, contact, and policy pages organized.
- Ensure website security: a hacked site loses trust instantly — see Shield.
What should not be done
- Fictitious authors. A made-up expert with a stock photo does not add trust, and when exposed, it takes away everything.
- Unverified credentials. “Leading industry specialist” without a single reference is meaningless.
- Copying others' materials. Recounting a competitor's article is not experience.
- Reviews that never existed. Fabricated reviews and cases are a direct path to losing trust and facing penalties.
Our example
In this knowledge base, we publish our own measurements with denominators and separately describe the methodology — this is an attempt to comply with the framework in practice: “Where the numbers in this knowledge base come from”.