Notifications: Types and Where They Are Sent
The platform reports events through four channels: in the dashboard, via email, in Telegram, and push notifications in the mobile app. Each type of event is configured separately.
Where to Configure
What Events Exist
| Group | Events |
|---|---|
| Balance and Payments | Balance replenishment, promotion charges, other deductions, token exchange |
| Promotion | Cascade completed, promotion tasks completed, report will be deleted soon |
| Services | Audit completed, position check completed |
| Affiliate Program | New referral, referral credit, referral unlinked |
| News and Promotions | Announcements of features and replenishment promotions |
Channels
- In the Dashboard — bell icon in the header, feed of recent events.
- Email — requires a confirmed address.
- Telegram — requires linking, see account security.
- Push — mobile app, enabled on first launch.
How to Unsubscribe from Newsletters
Service notifications (deductions, cascade completions) and marketing newsletters are separated. You can unsubscribe from news using the link in the email or the toggle in settings — this does not affect service messages.
One Setting per Event, Not per Channel
The toggle in settings controls not the channel, but the event. If you turn off "Promotion Charge," this event will stop being sent via email, Telegram, and push notification simultaneously. It is not possible to separate so that money notifications only go to email, and cascade completions only to Telegram.
The dashboard feed is not dependent on the toggles: it remains a complete log of events, even if external channels are disabled.
What Each Channel Needs
| Channel | What is Needed for Operation | What to Consider |
|---|---|---|
| Dashboard Feed | Nothing, always works | Bell icon with unread counter |
| Correct address in profile | The address should be confirmed: this condition is also required for some bonuses | |
| Telegram | Bot connected by the platform and account linked | There is a general toggle for Telegram notifications and a test message button |
| Push | Installed app and permission for notifications | Pressing the push opens the required screen: report, project, audit, or position check |
When Each Channel is More Convenient
- One or two of your own projects. The feed and email are enough: events are rare, immediate reaction is not needed.
- Working with clients. Telegram: deductions and cascade completions are visible immediately.
- Often away from the computer. Push is the fastest channel, opens the required screen with a tap.
- Don’t want noise. Turn off "Completed Promotion Tasks": during a large launch, this is the most frequent event.
If Notifications Are Not Coming
- Check in settings if the event itself is enabled: a switched-off toggle disables all external channels at once.
- Email: check the "Spam" folder and the address in the profile, confirm it if it is not confirmed yet.
- Telegram: ensure the account is linked and the general toggle is on, send yourself a test message.
- Push: check the permission in the phone's system settings. Logging back into the app re-registers the device.
- If the event is not in any channel and not in the feed, it likely just did not occur — check the report.
Frequently Asked Questions
Can different events be directed to different channels? No. The setting works at the event level: an enabled event goes to all connected channels at once.
Do notifications about affiliate credits come? Yes: new referral, credit, and unlinked referral are separate events, see affiliate program.
Where to configure notifications from the phone? The same toggles are available in the app, where Telegram is also linked — see mobile app.